Shipping, Payments, Policies & Disclaimer
Payments: Cr3ativ3 M3lanin accepts standard forms of payment such as Visa, Mastercard, and PayPal. Other payment methods for fully customizable items can be discussed as needed.
Deposits: A 60% non-refundable deposit is required for customized orders, with the remaining balance due before shipping. Production begins upon receipt of deposit or payment.
Returns: Due to the nature of the products, returns are not accepted. However, if an item arrives damaged, a photo can be sent, and a replacement will be provided free of charge.
Shipping: Please allow up to 6 weeks for order processing and delivery, depending on the items and quantity ordered. Carriers may take 5-10 business days for delivery after processing.
Tracking: A tracking number will be provided once the carrier has your order, and an email notification will be sent upon arrival. Please allow 24 hours for the tracking number to be processed by the shipping provider.
Order Not Arrived: If you receive a delivery notification but your order hasn't arrived, please notify Cr3ativ3 M3lanin at c.m3lanin@gmail.com.
Customized Ordering Process
When placing a customized order, please provide the following details:
Desired delivery date: For small orders, allow 2-3 weeks turnaround; large orders require 3-6 weeks (rush orders may incur additional fees).
Tumbler turnaround time: Typically 4 to 6 weeks depending on design complexity and quantity.
Design specifications for your item(s).
For apparel (T-shirts, Hoodies & Sweatshirts): Specify size, color, and type (e.g., women's v-neck, crew neck, men's crew neck/unisex crew neck).
Tumbler size/ounces.
If requesting a multi-layered or color design, please indicate.
Process: A mockup will be sent for customer approval for all customized items except for tumblers. Upon approval, a non-refundable deposit of 60% is required. Full payment is due upfront for orders over $60 or containing 5 or more items. Production commences upon receipt of deposit/payment. The remaining balance is due before shipping.
Shipping & Delivery
Delivery Options:
Free Local Pick Up: Customers can collect their orders at the designated address, provided on the day of pick up.
Local Delivery: Available for a fee of $0.75 per mile, with charges applied for distances exceeding 5 miles.
Local Priority Mail: Starting at $9.00, the cost varies based on the size and weight of items for priority mail within the local area.
Out of State Mailing: Shipping costs for orders outside the local area vary depending on the size and weight of items.
**Disclaimer:
Items provided by Cr3ativ3 M3lanin; outside items not accepted. Turnaround time varies based on item(s) and quantity. Customized items are handmade; expect minor imperfections, efforts made to minimize flaws. No refunds issued for custom novelty items; personalized for each individual. Customized items include care instructions; adherence strongly recommended.